Shipping:
We ship within 1-3 business days. Most items are in stock on site and some are drop shipped directly from the factory.
We ship anywhere in the United States.
If you are interested in International Shipping, please email your request to p.bennysbiz@gmail.com
Guarantee:
We guarantee that the product will arrive in good condition or we will return the full purchase price of the product including shipping.
Please email any issues for a prompt response. p.bennysbiz@gmail.com
Return Policy:
All returns are covered under our 7-day return policy and are subject to the following:
Defective Returns: A Return Merchandise Authorization (RMA) number issued by BennysBiz MUST accompany ALL returns and be printed on the outside portion of the shipping box in order to avoid refusal.
ALL returns sent without an RMA number will be refused, no exceptions.
RMA numbers must be obtained no later than 7-days from date of receipt which will be valid only for 7 days from date of issuance, and are issued only once. No other RMA numbers will be issued after this time frame.
After the 7-day warranty period, all product returns must be handled by the respective manufacturer or warranty provider.
ALL RETURNS MUST BE FREIGHT PRE-PAID. We recommend you use FedEx, UPS, or Insured mail. Please make sure your package is sent with a tracking number to avoid loss or confusion.
All returns will be processed and fully inspected after they arrive in our warehouse.
All products must be returned in original condition, including packaging, documentation, warranty cards, manuals, and accessories, along with a copy of your invoice.
Products returned without original packaging, accessories, and documentation, cannot be accepted and will be returned at customer’s expense.
We cannot and will not accept items that are shown to have been abused, altered, or broken, whether accidental or intentional, even if within the 14 day warranty period.
Product’s that are defective can only be exchanged for the same product. No exceptions. If We are unable to exchange an item for the same, or a replacement of equal or greater value within a reasonable time frame, you will be issued an in-store credit.
Non-Defective Returns: Any returns found to be non-defective and in working order are subject to a 15% restocking fee and all non-product-related fees (shipping, transaction and insurance) are not refundable.
Please email p.bennysbiz@gmail.com